If a car is
involved in an accident or is damaged due to an incident and needs repairs, the
car owner is advised by the insurance company to get it repaired from one of
their network of approved repair shops. The reasons are simple. They have
arrangements to reduce costs. For the insured, this would appear to be a good
deal but experience proves otherwise.
Insurance
approved repair shops may lack facilities to carry out expert repairs, especially
in critical areas like bodywork or damaged alloy wheels. They may be
overburdened with work and customers have frequently complained of delays.
Quality of work has been described as not being up to the mark even though
insurance companies may require their approved repair shops to offer a
guarantee.
Should a
car owner choose to get his accident damaged car repaired by an independent
repair garage, the insurance company will try to dissuade him by stating that
no guarantees are available, cost is high and claim settlement may face issues.
They may not make a courtesy car available. Car owners who require repairs for
accident damaged cars are free to choose a repairer of their choice and
insurance companies are bound to settle their claims.
However,
one must carefully check policy documents for terms and exclusions in the event
an insured car owner opts for a third party repairing centre for accident repair Birmingham, Solihull.
They must work closely with insurance companies and assist clients in the
claims process. For specialised repairs, such as body repairs and alloy wheel
repairs, they must be experienced. Do ask if they guarantee repairs and provide
a courtesy car while the customer’s car undergoes repairs. Prompt service and
quality of repairs is also important.
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